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The Role of Conviction in Startups culture founders psychology Apr 23, 2021

Human beings need to feel some sense of certainty in order to act. So how do you get people to act when there is no certainty . . . like in a new business?

There are two ways to...

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Why You Shouldn’t Sit On Feedback culture feedback psychology Apr 20, 2021
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The People vs. Process Spectrum management Apr 16, 2021

New companies usually have few processes in place, so team members are often encouraged to ‘figure it out’. But as the team grows, so does the complexity.

 
The...
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How To Embrace A Paradox Mindset psychology scale-up strategy Apr 13, 2021

Life throws a lot of paradoxes at you. For example, you need to work as hard as humanly possible but you also need to have a life. You need to listen to customers but you also...

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Performance Routines That Happen During Working Hours culture founders Apr 09, 2021

There’s traditionally been a lot of focus on morning routines (what you do right after you wake up) and evening routines (what you do before bed) as ways to increase your...

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A Powerful Way to Uncover Contrarian Strategies psychology Mar 28, 2021

When it comes to strategy, logic isn’t always your friend. Since most of your competitors have access to similar information, if they all followed the most logical...

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The Delegation Step Most Managers Miss Out management Mar 26, 2021

In a previous essay on delegation, I suggested two principles that can help you delegate more effectively: (i) delegate problems, not tasks, and (ii) coach, don’t...

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How to Ask for Something Hard communications feedback psychology Mar 22, 2021

When you’re a founder, you sometimes have to ask people for something they may not want to give. Perhaps, you’re asking your investors to invest in a bridge round,...

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7 Questions to Get Value from Board Meetings communications psychology Mar 19, 2021

How valuable do you find your board meetings? If you use them only to present results, share your learnings, or provide reassurance that you’re on top of things, you might...

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This Technique Can Reveal Someone's True Colours psychology sales Feb 24, 2021

Imagine you’re CEO of a small company. Your sales director has a variable bonus linked to new sales. During the year, the business strategy changes to deal with unforeseen...

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