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How to Manage an Employee That’s Burning Out management Aug 05, 2021

They’re exhausted. They haven’t taken a vacation day in almost a year. And while they put on a brave face, everyone can see they’re struggling. Burnout...

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What It Takes to Be Truly Purpose Driven management psychology scale-up Jun 04, 2021

A practical insight that can help you, and your team, find meaning in your daily work.

We all need a sense of purpose in our lives, but when we can’t find one, it can...

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The People vs. Process Spectrum management Apr 16, 2021

New companies usually have few processes in place, so team members are often encouraged to ‘figure it out’. But as the team grows, so does the complexity.

 
The...
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The Delegation Step Most Managers Miss Out management Mar 26, 2021

In a previous essay on delegation, I suggested two principles that can help you delegate more effectively: (i) delegate problems, not tasks, and (ii) coach, don’t...

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How to Design a Structured Hiring Process hiring management scale-up Jan 27, 2021

Recruiting the right team takes thought. Learn how to structure your interview process so you don't have to rely on your gut (it's probably wrong).

Ten years ago, I learnt a...

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Effective One-on-Ones: A Guide for Managers and Reports culture feedback management Jan 20, 2021

Want to build a strong team? Learn how you can run effective 1on1s, as well as practical tips on what to do before, during, and after the meeting.

How effective are your...

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Ruthless or Rational: How to Lead with Compassion founders management psychology Sep 23, 2020

You want your team to be happy, but you also need to make tough decisions. Learn how to lead with compassion, without losing your focus.

Do you recognise this scenario?

You have...

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How to Change Your Company Culture With a ‘Shocking Rule’ culture management psychology Sep 15, 2020

What behavioural norms define your company culture? Change culture at your startup by introducing a single, shocking rule.

When a company is small, founders have a huge personal...

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How to Respond to ‘I Don’t Know’ coaching culture management Jun 16, 2020

Learn how to respond when your team member says ""I don't know"" and help them take ownership of their own work issues.

As a manager, your team may often come to you with...

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The Anatomy of a Startup Organisation hiring leadership management strategy May 27, 2020

Ask someone at an early-stage company what they do and you’ll probably get the answer: ‘A little bit of everything.’

A lack of role clarity usually...

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